Housekeeping

1. As our houses are self-catering, housekeeping is not included in your booking - you are responsible for cleaning up after yourself. However if you are staying with us for a week or longer, we will wash and replace your linen once a week free of charge.
2. Housekeeping can be requested for an additional charge.

Noise disturbances

1. Please remember that this is a residential zone. As such, please keep noise levels at a decent level out of respect for the neighbors around you.
2. Please keep noise level down after 22h00 on weekdays and 24h00 on weekends.

Visitors

You are more than welcome to invite guests, however the amount of individuals that are permitted to stay overnight is restricted to the amount specified in your booking.

Parking

Every property has a garage for you to securely store your vehicle during your stay.

Security

1. Please turn on the alarm when departing the premises.
2. Please be sure to close all windows/doors prior to leaving the premises to avoid interference with the alarm system.
3. Please only make fires in the designated fire areas.

Water

As Namibia is in the middle of a severe drought, we urge you to conserve water wherever possible. Here's how YOU can make a difference:

1. Completely close taps to prevent dripping.
2. Keep showers short and sweet, under 5 minutes if possible. Turn off water in-between rinse cycles.
3. Do not keep water running while brushing your teeth.
4. Avoid taking baths whenever possible.
5. Keep drinking water in the fridge. This will prevent you from leaving the tap running while waiting for the water to cool.
6. Only use the dishwasher/washing machine to wash full loads.

Smoking

In accordance with Namibian law, all smoking indoors is strictly prohibited and any individual who fails to comply will have a fine levied against them. Please refine all smoking to the terrace/garden.

Damages and breakages

1. Please be sure to report any breakages with us so that we can replace the item/s for the next guest.
2. No blankets, towels or any other items may be removed from the property.
3. In the event that there are any damages to the property or its contents, or something goes missing, the individual responsible for the booking will be held liable.

Check-ins and Check-outs

• Check-in: 14h00 - 17h00.

There is a good chance that someone else checked-out the morning of your arrival date, so we require some time to ensure that everything is perfect for your stay! If you are in town early, please feel free to leave your baggage with us whilst you wait for housekeeping.

• Check-out: 07h00 - 10h00

Please ensure that you check-out on time so that we can prepare the unit before the arrival of the next guest.

Garbage and Recycling

1. When the bin indoors is full, please remove the bag and dispose of it in the large black bins on the property.
2. Please clean up after yourself; trash and dishes. We work hard to maintain a hygienic space for all our guests and any help from your side would be greatly appreciated.

Parties and large gatherings

Whilst we do not want to discourage you from inviting guests, please refrain from hosting noisy get-togethers or parties of any nature. As our properties are located in residential areas, we urge you to respect the neighbors and adhere to noise pollution restrictions by limiting excessive noise after 22h00.

Other

1. Please remove sandy shoes before entering the house.